One Blogosipher's Help Ticket

When do my weblogs running 2.6 expire?

How much does TypeKey cost? Is there a subscription available?

Where are the permanently archived versions of older releases?

Where do you get these crazy ideas about "non-free" software?

Since there are 11 different XML formats all calling themselves "RSS," I anticipate problems exporting between different CMS packages. Shouldn't there be one format that everyone can standardize on? Are you working on that?

If yes, how much does that standard cost?

Why do you hate us?

Comments

[dj]

Suppose I want my money back for the 25,000+ lines of code you've been giving away for free. What is the refund process like?

[forrest]

gimme a break dj, this isn't about free.

It's about going from free to OUTRAGEOUSLY expensive.

99.9% of every negative comment I've seen - and there are A LOT - say they don't mind paying for MT. The issue is going from free to in most cases $149.

That's ridiculous, and I can't fathom why they did it.

[dj]

sarcasm off now.

forrest, they didn't go from free to $149. They released a new product! They can set that price wherever they want. For the support and the features, it's a total bargain. Should Microsoft never be allowed to release a product for more than $49, since that's what the original DOS sold for?

This whole affair is the "echo chamber" at it's worst. "Everyone" is reading metafilter and deciding that "everyone" else is mad/unhappy.

If people really want blogging as a business and cultural enterprise to take the next level, businesses who create blog tools have got to start charging what the tools are worth.

[Tiffany]

But the fact is that there have not been any substantial changes to the software. MT 3.0 is a maintenance release. It is not a new product.

It should also be considered that it is better to have 20 people willing to pay $50 than to have five willing to pay $100.

[dj]

Tiffany, take a look at the code - MT 3.0 is definitely an upgrade where it counts. If you don't read code, take my word for it (I have no financial interest in six apart). It's much more than a maintenance release!

[adam]

Isn't registration open at MetaFilter?

[forrest]

I guess my point was that it appears the six apart is pricing their product in such a way that it will result in abandoning a huge percentage of the people who made them popular in the first place.

I have a personal site that I started before blogging took off, and I can't justify paying that type of money for a blog at the same time that I'm paying for my host. That said, I don't want to use TypePad, since I have my own site. So basically, I'm stuck with software that will never get upgraded or I have to abandon my site.

I do find it interesting that it's named Developer Edition. Is it possible that there's a non-developer edition for folks like us?

[Ian Betteridge]

So what if a load of people who'd paid precisely zero to Six Apart stop using their product? How much less income does that give them?
They'll have worked this out such that 95% of users continue to pay them nothing, either via using MT 2.6, moving to something else, or doing hooky things with MT 3. The people that matter from a business perspective are the other 5%: they are the company's customers, not a bunch of people who've invested nothing in the company.
Harsh, but true.

[dj]

Amazingly they're not asking for money if you use the new software in a limited form, or continue to use the old software. Users who can't get behind that are people we don't need to work with. Everything costs money. When you drive to the gas station, try whining at the attendant, and see how much gas you get.

Dave Winer gets a gold star.

[dj]

The fact that it was free up until now is largely irrelevant...except that for 2 1/2 years Six Apart has provided people with a very powerful, flexible piece of software for free and will continue to do so in the future. Those bastards!

Jason Kottke gets a gold star.

[xian]

At the $600 price point, the industrial use of MT is now a direct competitor with Manila - someone should do a feature comparison!

[yi]

i think most of the people that are angry about the new licensing options just are really bad bloggers and have nothing to write about. they view this chance to be "angry" as really interesting blogging fodder. "look at me! i can get emotional about important things!"

i bet they're really good in bed.

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